Assignment 2: Conflict Resolution—Interview


For this assignment:

  • Select and interview a professional who deals with conflict.
  • Ask this person to share his or her experiences mediating a difficult conflict situation by answering the following questions:
    • Who was involved?
    • What happened?
    • What obstacles were experienced?
    • What approach was taken to influence others?
    • What and how was power demonstrated?
    • What were the outcomes of the power plays?
    • Was trust an important factor? How so? What seemed to keep trust from building?
    • What risks and trade-offs were evident in the conflict resolution?
  • Prepare a response that describes:
    • The focus or general construct of the conflict
    • Your strategy for analyzing the conflict
    • The macrofactors (leadership, trust, and power) and the microattributes (values, personality, conflict style, and emotional intelligence)
    • How the two types of conflict (interpersonal and group to group) were present
    • Your conclusions about the nature of leadership in conflict resolution
    • Whether your discoveries from this exercise would alter the conflict resolution model you created in an earlier module and why or why not

All written assignments and responses should follow APA rules for attributing sources.

Assignment 2 Grading Criteria
Maximum Points
Described the focus or general construct of the conflict.
2
Chose and defended a strategy for analyzing the conflict.
4
Analyzed the conflict situations to determine the macrofactors (leadership, trust, and power) and the microattributes (values, personality, conflict style, and emotional intelligence).
8
Determined how the two types of conflict (interpersonal and group to group) were present.
6
Reflected on observations to develop a set of conclusions about the nature of leadership in conflict resolution.
8
Participated in the discussion by drawing conclusions about the results of others’ research, specifically, and by asking questions, providing statements of clarification, providing points of view with rationales, challenging points of the discussion, or making relationships between two and more points of the discussion.
4
While responding, justified ideas and responses by using appropriate examples and references from texts, peer reviewed journal articles, along with other references or personal experience.
4
Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources; and displayed accurate spelling, grammar, and punctuation.
4
Total:
40
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