Problems and Goals Case Study

Select one of the following three case studies in Ch. 3 of The Helping


  • “Case Susanna”
  • “Case James and Samantha”
  • “Case Alicia and Montford”

Identify three to five problems in the case study you have selected.

Write a 500- to 700-word paper that includes the following:

  • A problem-solving strategy and a goal for each problem
  • The services, resources, and supports the client may need, and why he or she may need them
  • A description of how goals are measurable and realistically attainable for the client

Click the Assignment Files tab to submit your assignment.

HUM 111 Assignment 2 Project Paper Harlem Renaissance

Assignment 2: Project Paper

Due Week 8 and worth 200 points

The Project Paper focuses on a suggested topic related to art, architecture, history, music, or literature. The project will reflect your views and interpretation of the topic. This project is designed to help you stretch your mind and your abilities to be the creative, innovative, and critical thinker you already are!

Choose one (1) of the topics from the list of topic choices below. Read the topic carefully. Write a three to four (3-4) page paper (750-1,000 words) that responds to each of the items described in the topic.

Note: Submit your topic choice to the instructor for approval before the end of Week 2.

For the topic you choose:

  1. Support your ideas with specific, illustrative examples. If there are questions or points associated with your chosen topic, be sure to answer all of the listed questions and address all of the items in that topic. If your topic requires you to do several things related to the topic, be sure to do each of the things listed.
  2. While some of the topics tend to lend themselves toward particular writing genres, you are not restricted to the specific format suggested for the individual topic. For example, you may do an “interview,” a “proposal,” a “letter,” a “short story,” a “blog,” an “essay,” an “article,” or any other written genre for almost any of the topics. The project is intended to be fun as well as informative, so feel free to be creative with the delivery of your information.
  3. Use at least two (2) sources besides the textbook, which counts as one (1) source. Note: Wikipedia and other Websites do not quality as academic resources.

Topic choices (pick 1):

  • Self-Portraits. Journal. The Renaissance artists Titian, Rembrandt, and Durer have each painted self-portraits. Imagine yourself as one of these artists (or another artist of your choice that has painted a self-portrait) and write a journal expressing your thoughts on “your” art (in other words, the journal entries the artist would probably write.) (1) Explain “your” primary reason for painting a self-portrait. (2) Describe “your” artistic choices in composition: use of color, space, etc. (3) Explain what the portrait represents about “you” (as the artist.) (4) Explain “your” choices of subject with regard to at least three other specific pieces “you” have painted.
  • Ladies & Gentlemen. Survey & Report. Some may believe that being “gentleman” or a “lady” in today’s society is an outdated notion, but others may disagree. (1) Briefly summarize the main characteristics of a well-rounded person, “l’uomo universal,” referring to specific sections within the excerpt from The Courtierwhich identifies these characteristics. (2) Create a “survey” based on the identified characteristics and “poll” at least ten people to find out whether or not the characteristics are relevant for a “gentleman” or “lady” of today. (3) Tabulate and discuss the responses in terms of gender, age, vocation, etc. of your survey participants, making note of any interesting or surprising results which show up in your poll answers. (4) Finally, explain whether or not you agree with the characteristics expressed by Castiglione in The Courtier.
  • BayeuxTapestry Experience. Letter. Imagine yourself as one of the figures in the battle depicted in the Bayeux Tapestry; in a letter home, you describe your experience to your family. (1) Write a first-person account of this historical event from the perspective of one of the figures in tapestry. (2) Use your senses to describe your impression of the event. (3) Describe specific elements of the scene such as uniforms, weaponry, fighting styles, etc. (4) Explain why you believe your side was justified in participating in the battle and how you would like the battle to be remembered.
  • Ancient Chinese Contributions. Essay. To win a trip to China, you enter a contest to determine the four most useful contributions or inventions created by the ancient Chinese. (1) Identify eight to ten of these useful inventions or contributions. (2) Nominate four that you believe are the most ingenious or innovative. (3) Explain why you believe these four inventions or contributions are the most useful inventions or contributions from the ancient Chinese. (4) Identify one invention or contribution that you cannot live without and explain why.
  • Other topic choice recommended and approved by the professor and supported by the grading rubric.

The Project Paper will be graded on:

  1. The level to which the instructions were followed.
  2. The extent to which all four (4) parts in the topic were addressed.
  3. The adequacy of information, examples, and details which support the general claim or main idea.
  4. The relevance of the explanations and descriptions.
  5. The inclusion of three (3) required references (two additional sources besides your textbook) documented using APA style.
  6. Adherence to standard rules of grammar, punctuation, and mechanics.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; references must follow APA Style format. Check with your professor for any additional instructions specific to the selected topic. (Note: Students can find APA style materials located in the course shell for reference)
  • Include a cover page containing the tile of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required page length.

The specific course learning outcomes associated with this assignment are:

  • Explain how key social, cultural, and artistic contributions contribute to historical changes.
  • Explain the importance of situating a society’s cultural and artistic expressions within a historical context.
  • Examine the influences of intellectual, religious, political, and socio-economic forces on social, cultural, and artistic expressions.
  • Identify major historical developments in world cultures during the eras of antiquity to the Renaissance.
  • Use technology and information resources to research issues in the study of world cultures.
  • Write clearly and concisely about world cultures using proper writing mechanics.

Case Study

This assignment provides you with an opportunity to explain the dynamics of teamwork, including motivation, conflict resolution, and leadership. First, read the scenario below.




Scenario:The vice president (VP) of marketing has hired you as the leader whose first task involves implementing a new process for applying customer service within the organization. The VP shares that the purpose of this initiative is to help resolve a list of issues that are negatively infecting teamwork: (1) morale is low, (2) employees are consistently late for work while others leave early, (3) workers disagree on the daily workload, (4) there is no drive or enthusiasm, and (5) above all, two employees have complained about harassment.




Your team consists of eight employees: three are newly hired employees, five employees are male and three are female. Each employee has a diverse background. Your charge is to reach the goal of improving customer service by directing the team through the five stages of team development.




After reading the scenario, write a minimum three-page paper by using the following questions as guidelines:


1.      Motivation: What is the current state of motivation for employees, and what can you do to improve their motivation?




2.      Leadership: What can leadership personnel do to positively impact teamwork that eventually leads to better customer service?






3.      Resolving conflict: How can the employees approach resolving conflicts with one another to maintain a positive teamwork dynamic?




4.      Resolving conflict: How can the employees approach resolving conflicts with customers?






5.      Teamwork: What types of activities would help the team progress through the five stages of team development?






Also, be sure your paper fulfills the following requirements:


·      The body of the paper consists of at least three pages.


 The format of your paper follows APA style.


Properly cite at least three references (e.g., article, webpage) that you located from reputable sources.

The Buffalo Zoo: “The Big Picture” HRMT FORUM

>>The Bufflo Zoo

>> Before we shuffled off, we stopped by to see Adair Saviola, the Director of Development, and tried to get an idea of the big picture.

>> Thank you for calling. Hi. I'm Adair Saviola, and I'm the Director of Development here at the Buffalo Zoo. I think one of the ways things have changed around here since Donna came is the fact that because she does know the zoo business, people are eager to share with her what they're doing. There is perhaps a little bit more accountability across the board because she does understand what each and every department, what their responsibilities are, what they're capable of, and so, I think that in some instances, the bar has been raised because she does have a full understanding of what the zoo business is all about. Her enthusiasm is absolutely infectious, and that spilled over in the community. The other thing that I think is wonderful is that she's absolutely genuine. I mean, she tells the truth. It may not always be the truth you want to hear, but she's as honest as the day is long, and so I think people have come to trust and respect her, because she does tell people the truth.

>> So, how does an effective leader foster a motivated and committed staff? Well, in the case of the Buffalo Zoo's Donna Fernandes, it all comes down to understanding the underlying needs of the employee. Maybe old dogs can't learn new tricks, but our experience in Buffalo has shown that elephants, their keepers, and the zoo itself definitely can.

Overview: The video emphasizes the importance of  management in employee team member attitudes.

Discussion Questions:

  1. What was the impact of the Donna Fernandez, new President/CEO at Buffalo, Zoo on employee attitudes?
  1. How does a manager motivate and encourage staff?


Instructions:  Your initial post should be at least 250 words.  Please respond to at least two (2) other students (see forum grading rubric).  Responses must be a minimum of 100 words each, and include direct questions.  You may find appropriate articles at the end of each chapter, and/or identify articles through the APUS online Library. Finally, be sure that all forum discussions are answered in full, in order to ensure the best possible grade based on the work submitted.


Instructions: Review the following case scenario and instructions. Write a minimum 5- page to a maximum 7- page paper, (cover page, abstract, reference page and appendices do not count toward this requirement) in APA format, addressing the issues outlined in the scenario. Your paper must identify and discuss all of the applicable laws and how they apply to each of the five (5) employee situations.

The paper should be organized around an introduction, body and conclusion. (An abstract is not required). APA citation to information from the textbook is required. APA citation means in-text citation to information from the textbook, including page numbers, within the text of the paper and a separate reference page.


Moore Beer Reduction in Workforce


Moore Beer, Inc. is a 25 million dollar a year micro brewing company heavily involved in the direct marketing of its various micro brew products.  In order to cash in on the internet selling boom, Moore Beer, Inc. opened two new online marketing and direct distribution channels.


Soon after these websites went live, technology problems, together with sluggish sales killed the company’s profits.  As a result, the company has decided to abandon its new direct marketing plan and to reduce its workforce.


You are the Vice President (VP) of Human Resources (HR) for Moore Beer, Inc.  The President of the company has asked you to terminate the employment for a number of employees.  He has given you a list of people to consider and has charged you with writing a paper describing which employees to terminate, the reasons for each termination and the legal risks with each particular employee in terms of post termination litigation.


Your job as VP of HR:  You must terminate three (3) of these employees.  Two employees may be folded into existing openings in the rest of the company.


Here are the employees:


Roger Jones:  Roger is a 34-year-old male, who is originally from a country in Asia. His overall track record with the company is above average.  His productivity is above the median although other employees complain that they have difficulty understanding him because he speaks English with a heavy accent. This has been a problem when he is answering calls from employees at the company information systems help desk. He has achieved no special honors or awards while employed with the company.  He has a Bachelors degree in Information Systems from a good University.  His job duties include maintaining existing computer systems which will be obsolete after the reduction in force.  He has had no absenteeism.


Patrick Pierce:  Pat is a 32-year-old male who is Caucasian, and originally from Texas.  His overall track record with the company is average.  His productivity is average.  He has been solely responsible for much of the quality programming which took place in the program being abandoned.  He holds no advanced degree but his experience in the Navy has given him practical experience that goes beyond the abandoned programs.  However, Pat seems to have an absenteeism problem, missing 17 days in the last two months.  Pat has recently let you know that he suffers from a chronic illness and he feels like others in the company have been treating him differently because of his illness.


Sally Jones:  Sally is a 55-year-old Caucasian female.  She is beloved at the company for her friendliness and willingness to help others.  Sally is an administrative assistant assigned to the overall organization of the failed marketing endeavor.  Although it failed, it is generally thought that Sally did a great job in her administrative tasks.  Sally has been with the company for 20 years and is a single mother with a young son in college.  Terminating Sally will cause immediate financial hardship for her.  Sally has missed 13 days in the last two months.


Margaret Johnson:  Margaret is a 28-year-old African American female. She is a very dynamic salesperson.  Although most of the new division’s sales came from Margaret’s hard work, she is generally perceived to be a ladder climber and puller and out only for herself.  She is not perceived to be a team player although it is widely recognized that she is smart and talented.  Margaret is very active in the local chapter of a civil rights group and, on several occasions in the past, has complained on behalf of other employees when she believed they were not being treated fairly.  She has missed two months work in the last 12 months.


Sasha Williams:  Sasha is a 30-year-old female. She is originally from South America, and is fluent in 3 languages in addition to English, which is very helpful to the company’s marketing efforts.  She holds a Bachelors degree in Advertising and was the public relations person assigned to the team.  When at work, Sasha does a very good job but she has missed multiple days lately because she is early in a pregnancy.  Sasha’s husband has recently lost his job and she has expressed to you her concerns for her job and continued health care during her pregnancy.  She recognizes her attendance problems and has promised to be better in her attendance just as soon as she gets past her morning sickness.



Midterm Rubric Section Required Parts % Scoring max Raw Score Grammar and Spelling Proper use of grammar, punctuation and spelling 5% 5 5 Style and Coherence Paragraphs discuss 1-2 key points, as outlined in the opening sentence Sentences are concise, complete in thought and vary in structure Tone is appropriate for scholarly paper 5% 5 5 Organization Logical flow of ideas Human Resources and legal issues for each employee stated clearly Introduction outlines main points Body of paper is organized logically around the topics listed in the introduction Recommendations are clearly stated Logical conclusion results from the thesis and summarizes main points 20% 20 20 APA Format – 6th edition Orderly presentation of materials, following APA format requirements (Cover page, margins, headings, font, etc.) doublespaced Proper citations and reference to the textbook. Paper is written in student’s own words, with limited use of direct quotes. Direct quotes follow APA format. Headings/sub-headings used to improve the flow of the paper Separate reference page in APA format 10% 10 10 Content Paper demonstrates graduate level analysis of the scenario with a minimum of 5 and a maximum of 7 pages of text (cover page, reference page, appendices, abstract do not count) Content is comprehensive, accurate, and persuasive Paper integrates theory and practice Identifies applicable law for each employee For each employee, there is a detailed analysis of the applicable law as it applies to the facts of the scenario Final recommendations are detailed and based on synthesis of the facts, law and human resources management issues 60% 60 60 Total = 100 100

talent management plan

In this assignment, you will develop a talent management plan for the company in the following scenario.

Review the following scenario:

You work in the human resource department of an electric power company in the southwestern region of the U.S. The company was founded in 1940. It has an excellent reputation as a provider of electricity, an outstanding corporate citizen, and an excellent place to work. It has been ranked among the top three employers in the community for several years.

The company’s mission is to serve customer’s needs for electric power in ways that provide exceptional value to all stakeholders including customers, shareholders, employees, and the communities in which it operates.

Its values include providing a safe work environment; ensuring fairness and respect for customers, employees, shareholders, and partners; honoring commitments to use resources wisely; providing a high quality of work life for its employees; striving for excellence; and having fun.

Given its long history, many of the company’s current employees are children and, in some cases, grandchildren of former employees. Thus, there are close family ties to the company as well as a sense of loyalty.

However, over the years, technological advancements in the power generation business have resulted in jobs being either redesigned or eliminated. For example, in the past, the company had many employees who read meters that showed the amount of electricity used by households. Meter readers traveled from house to house each month to log the information for billing purposes. Now, meters are read automatically and data are transferred to the billing department via computer. This technological advancement has eliminated the need for many employees who were required to resign, be laid off, or be retrained for other positions in the company.

The company faces a challenge as it strives to maintain its reputation as an excellent employer in the community and yet leverage advances in technology to help it increase efficiency and remain competitive.


Given this scenario, develop a talent management plan for this company. Complete the following in your talent management plan:

  • Develop a plan that is aligned with the mission statement, the organization’s processes, and any specific assumptions about the culture of the organization and human resource systems.
  • Identify any financial implications and/or constraints.
  • Identify the gaps in the organization’s current management talent. Make sure you identify gaps in the depth and breadth of management talent and use all factors of the human resource system.
  • Propose and describe in detail 2–3 interventions that would help mitigate those gaps. Make sure you justify your ideas with scholarly research.
  • Develop a plan to counsel out or otherwise redirect individuals who have served the organization well, but are inappropriate for further promotion.
  • Justify the effectiveness of the talent management plan for this company.

Be sure to write in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources; and display accurate spelling, grammar, and punctuation.

Write a 6–8-page paper in Word format. Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M5_A1.doc.


Approaches to Law

prepare a PowerPoint training presentation for employees to review the new policies (6-8 slides). At the end of the presentation, include 2 slides addressing:

  • For the employee handbook, create a policy for employee use of technology because new sources of social media and more advanced electronic devices are regularly being introduced to the market. Address topics such as: refraining from workplace commentary on social media, maintaining a professional image, what can be shared and what not to share on social media, harassment, privacy, and IT security.